Terms and Conditions

# Terms & Conditions

**Last updated: August 10, 2026**

Welcome to SkinRise (skinrise.co). By accessing or using this website and placing an order, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this site.

## 1. About Us

SkinRise is an online retailer operating exclusively online, with no public physical storefront. Contact us at hello@skinrise.co.

## 2. Use of This Website

You agree to use this site only for lawful purposes. You may not use this site to transmit harmful code, attempt unauthorized access, or interfere with the site's normal operation. We reserve the right to restrict or terminate access for anyone who violates these Terms.

## 3. Products & Descriptions

We make every effort to describe our products accurately, including images, ingredients, and claims. However:

- Colors and packaging may vary slightly from what's shown on-screen.
- We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
- Our products are cosmetic/skincare items only. They are **not intended to diagnose, treat, cure, or prevent any disease or medical condition**. If you have a skin condition, allergy, or are pregnant or nursing, consult a physician before use.
- We recommend a patch test before first use of any new skincare product.

## 4. Pricing & Payment

- All prices are listed in GBP (£) and are subject to change without notice.
- We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.
- Payment is processed securely through Shopify Payments. We do not store your full payment card details.

## 5. Shipping & Delivery

Shipping timelines and costs are outlined in our [Shipping Policy — link to your shipping policy page]. Delivery estimates are not guaranteed and may vary due to factors outside our control (customs, carrier delays, etc.).

## 6. Returns & Refunds

Our return and refund process is outlined in our [Returns Policy — link to your returns policy page]. By placing an order, you agree to these terms.

## 7. Intellectual Property

All content on this site — including text, graphics, logos, and images — is the property of SkinRise or its licensors, and may not be copied, reproduced, or distributed without written permission.

## 8. Limitation of Liability

To the fullest extent permitted by law, SkinRise is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including allergic reactions or skin irritation resulting from misuse or failure to patch test. Our total liability for any claim is limited to the amount you paid for the product in question.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, or statutory consumer rights).

## 9. Your Consumer Rights

If you are shopping from the UK or EU, you have a legal right to cancel most online orders within 14 days of delivery for a full refund, separate from the return policy described in Section 6. This statutory right cannot be overridden or reduced by these Terms. Certain items — including opened cosmetics and skincare products, for hygiene reasons — are exempt from this right once unsealed. This section is general information and not a substitute for professional legal advice on your specific market(s).

## 10. Third-Party Links

This site may contain links to third-party websites (e.g., social media, payment providers). We are not responsible for the content or practices of any linked sites.

## 11. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with UK GDPR and other applicable data protection laws.

## 12. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

## 13. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.